Latest Update : 20 Oct 2022
Shipping, Return & Handling Policy
Gelareh is currently ships to any street address in Singapore, excluding restricted areas e.g. Pulau Ubin, Jurong Island, Sentosa
We ship our orders through our 3rd party delivery team, and other carefully selected delivery service providers especially for Door-step Deliveries such as JnT or Qxpress for domestic delivery.
Our Standard Delivery lead time will be within 5 to 7 working days. You may contact us if there any further queries.
Please refer to our return policy here
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Governing Law and Jurisdiction
These Website Terms and all matters relating to your access to, or use of, the Website and the Services shall be governed by and construed in accordance with the laws of Singapore, without giving effect to any principles of conflicts of law. You hereby agree to submit to the non-exclusive jurisdiction of the Singapore courts.
Limitation of Liability
Gelareh shall not be liable for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and excludes any liability from us for any personal injury or death caused by our negligence, to the extent permitted by Law.
You understand and accept that all information, data, text, photographs, graphics, audio, video, message, coding or other material appearing on this website, collectively referred to as “Web Content”, are owned by Gelareh. You may not, without prior Gelareh’s written permission, copy or extract any material, such as design, graphics and coding contained on our website or any other server.
You understand and accept that Gelareh expressly prohibits the use of any of our Web Content. Unless otherwise stated, none of our Web Content may be reproduced, distributed, republished, downloaded, displayed, posted, transmitted, or copied in any form or by any means, without the prior written permission of Gelareh. In addition, none of our Web Content should be used for resale purposes on other websites including, but not limited to, Livejournal, Blogspot, MySpace, Xanga, Wordpress, Typepad and Spree websites without prior written permission of Gelareh. Permission is however granted to display, copy and download our Web Content for non-commercial, personal use PROVIDED that you make NO modifications to the materials and that ALL copyright and other proprietary notices contained in the materials are retained. You should also credit the materials to Gelareh by stating “Gelareh” or "Gelareh SG" in prominent places.
All permission granted herein, however, will be terminated automatically without notice should you breach any of the above terms. Upon such termination, you agree immediately destroy any downloaded and/or printed materials. Any unauthorized use of any Web Content may violate any domestic and/or international copyright laws, the laws of privacy and publicity, and communications regulations and statutes.
Credit card and debit card details are checked and verified by a third party. To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases.
By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency, which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.
We may use information concerning you for payment recovery or to investigate any possible fraud in the event that credit or debit card payments have been used in a fraudulent manner.
Vouchers, Discounts & Free Shipping
Vouchers and discounts are only applicable in the form of a product and not a service, for etc, assembly and shipping. Because these are hard costs services which we incurred from our end, hence, vouchers are not applicable for these services.
For example, if the minimum required amount is $50 for a voucher to be used, and that a product cost $48, coupled with delivery fee $2, the total amount would be $50, the voucher would not be applicable.
The voucher will only be applicable if the product itself is $250 and above for the voucher to be applied. For any other questions, please email to firstname.lastname@example.org
Terms of Sale
The terms of sale shall apply to all contracts for the purchase of goods by you from us, the seller, to the exclusion of all other terms and conditions which you may purport to apply under any sales offer or purchase order. These terms of sale supersede all previous agreements and understandings between the parties. Any amendment to the terms of sale will only be effective if signed by a director of Gelareh.
Gelareh are committed to providing you with terms of sale, which are easy to understand and which are fair to you.
If you have any questions about this Terms & Conditions, the practices of this site, or your dealings with this site, please contact us at:
Gelareh Pte Ltd